a) If proof is provided for inspection on any work to be completed, then we are not responsible for errors of any kind in the engraving, design, layout, style, size or any other information provided in said proof once it is approved for production. We do accept digital approval on most proofs. Some large (over $1000) , custom, special orders that require out-sourcing to one of our manufacturers may require a hand written signature, due to liability risks.
b) Payment due at time of pick up, unless otherwise agreed upon at time of order (i.e. school purchase orders and military procurement cards).
c) Orders placed for same day or next day pick up may be subject to a rush fee. Rush fee varies based on the order placed (minimum $5). Please call the store for more information.